AI Lead Chatbot help file

Installation, everyday use, troubleshooting, and technical reference for version 5.3.1.

AI & automation
On this page

Overview

Dprime AI Lead Chatbot adds a configurable chatbot to your WordPress site. Design conversation flows with the drag and drop flow builder, capture lead contact details, and optionally enable AI replies for freeform questions.

Before you start

  • WordPress 6.4 or newer
  • PHP 8.2 or newer

Installation

  1. Install and activate Dprime Core.
  2. Download this plugin from dprimeplugins.com.
  3. Install and activate it. It appears under Dprime > AI Lead Chatbot.

Using the plugin

  • Visual drag and drop flow builder
  • Three UI modes: chatbot flow, conversational, full AI
  • Lead capture with name, email, phone, and message fields
  • CSV export and email notifications
  • AI replies via OpenAI (GPT), Anthropic (Claude), or DeepSeek, with cheap, moderate, and high usage labels on every model
  • Knowledge base for AI context, with sections written as text or pulled live from a published page
  • Knowledge base export and import as a zip of .txt files, one file per section
  • WhatsApp bubble in chat, shown when a visitor asks for it
  • Bubble and inline placement
  • Seven visual themes: Light, Dark, Retro, Funky, Browser Light, Browser Dark, Terminal
  • API usage dashboard with per model cost estimates, custom date range, and a reset option

Shortcodes

Use these in the WordPress editor, a shortcode block, or a compatible page builder.

[dp_lead_bot]
[dprime_lead_bot]

Styling and CSS classes

These public-facing class hooks are present in the plugin styles. Add custom CSS only after checking the result on a staging site.

.dplb-admin-notice.dplb-avatar.dplb-branding.dplb-bubble.dplb-chip.dplb-chrome.dplb-chrome-bar.dplb-chrome-body.dplb-chrome-browser-dark.dplb-chrome-browser-light.dplb-chrome-dot.dplb-chrome-notch.dplb-chrome-phone.dplb-chrome-screen.dplb-chrome-terminal.dplb-chrome-tilde.dplb-chrome-title.dplb-chrome-url.dplb-close.dplb-dot.dplb-form.dplb-header.dplb-header-minimal.dplb-header-name

Data and cleanup

  • 8 WordPress settings
  • Database tables: your WordPress table prefix + dp_lead_bot_leads, your WordPress table prefix + dp_lead_bot_usage
  • Scheduled tasks: daily, dp_lead_bot_usage_purge
  • External services: OpenAI, Anthropic, DeepSeek

Retention: kept until the plugin is uninstalled. Uninstall policy: delete the plugin-owned data declared above.

Troubleshooting

  1. Confirm the required WordPress, PHP, and companion-plugin versions above.
  2. Save the plugin settings again, then repeat the exact action that failed.
  3. Clear page, object, and browser caches when the issue affects front-end output.
  4. Temporarily test with unrelated plugins disabled on a staging site to identify a conflict.
  5. If the problem remains, record the steps, visible error, and relevant logs before contacting support.

Frequently asked questions

Which AI providers are supported?

OpenAI (GPT 5.1, GPT 5, GPT 5 Mini, GPT 5 Nano, GPT 4.1, GPT 4o families), Anthropic (Claude Opus 4.5, Claude Sonnet 4.5, Claude Haiku 4.5), and DeepSeek (Chat and Reasoner). Each provider needs its own API key, entered in Settings. The model dropdown labels each model as cheap, moderate, or high usage.

How do knowledge base page sections work?

Switch a section from Text to Page and pick a published page. The page content is stripped to plain text and injected into the AI context on every reply, so page edits apply automatically. Content is trimmed to 20,000 characters per section.

What format does knowledge base import expect?

A zip containing .txt files. Each file becomes a section: the file name is the title, the file text is the content. Replace mode swaps the whole knowledge base, merge mode updates matching titles and adds the rest.

Updates and access

An active individual or portfolio entitlement provides updates and support. After expiry, the installed local version remains, while update access, support, new activations, domain moves, and protected remote services stop.